Pergola Assembly

Whether you choose our professional Pergola Installation Service or prefer to build it yourself, we’re here to help. Find everything you need for a smooth, stress-free setup and start creating your dream outdoor space today!

What Services Do You Offer?

01.

Pergola Assembly Service: Free-Standing Pergolas - £499

This service is suitable for Free-Standing Pergolas only, and is available across the whole of the UK Mainland. Unfortunately, we are unable to offer this service offshore.

This service is currently priced at £499 and includes delivery of the Pergola, full assembly and removal of all packaging. The Pergola Assembly Service does not included bolting your pergola down. You will need to add one of the following bolt-down services.

02.

Bolt Down Service (Excluding Porcelain) - £100

This service adds bolting-down when you have selected the Pergola Assembly Service and is currently priced at £100.
We can securely bolt your pergola to most well-constructed hard surfaces excluding porcelain tiles. If your patio or paving is old and you’re uncertain about the foundation used, we recommend lifting the surface and installing a concrete foundation beneath each pergola leg for added stability.

03.

Bolt Down Service (to Porcelain) - £250

This service adds bolting-down to porcelain tiles when you have selected the Pergola Assembly Service and is currently priced at £250. This service is currently available within an 80 mile radius of our warehouse (near Sudbury, Suffolk). If you are unsure whether you live within 80 miles of us, please contact us at customerservices@harbourlifestyle.co.uk. We can securely bolt your pergola to your porcelain patio. If your patio or paving is old and you’re uncertain about the foundation used, we recommend lifting the surface and installing a concrete foundation beneath each pergola leg for added stability.

A modern patio featuring a sleek PergoSTET 3m x 4m Rectangular Wall Mounted Pergola with 3 Drop Sides and LED Lighting in Grey, gray outdoor sofas, a glass coffee table, and surrounding plants near the brick house. The area is designed with a built-in drainage system for added functionality.

04.

Wall Mounted Pergola Installation - £799

This service is available within an 80 mile radius of our warehouse (near Sudbury, Suffolk) and is priced at £799. If you are unsure whether you live within 80 miles of us, please contact us at customerservices@harbourlifestyle.co.uk. The service includes delivery, assembly and installation of your Wall Mounted Pergola. We will bolt it down to your patio/decking and remove all of the packaging.

Please note that during our busy season (February-September) our delivery, assembly, installation & bolt down services may take up to 3 weeks to schedule.

A modern outdoor dining area with a wooden pergola, table, chairs, and a vase of flowers. The area is adjacent to a brick building and overlooks a green garden with a hedge.

What to Expect

Our team is here to support you every step of the way. If you have any questions about your pergola, let us know at or before ordering, so we can ensure the best possible experience. Please ensure that all groundwork is fully completed before our installation team arrives.

After placing your order

Once your order is confirmed, Harbour Lifestyle or a trusted contractor will contact you to arrange delivery and provide an estimated arrival time. Assembly may take several hours, depending on the pergola model and location. Please be aware that arrival times may vary due to daily scheduling.

Choose and prepare the location for your pergola

Select a location that is accessible and completely cleared of obstacles, such as furniture, toys, or plants, to avoid delays on installation day. Ensure the ground surface is appropriate for the pergola setup, including concrete, paving, or decking with adequate drainage. For stability, the site should have a minimal slope—no more than a 1 cm drop over 80 cm. If you’re a leaseholder or tenant, make sure you have permission from the property owner for the installation.

Pergola Ground Preparation Guide

For stone, concrete, or block paving surfaces, our team can securely bolt down the pergola. However, if your paving is older with uncertain foundations, adding concrete pads under each pergola leg may enhance stability.
Porcelain tiles require special handling. If you’re within 80 miles of our Sudbury, Suffolk, warehouse, our team can bolt down on porcelain. Otherwise, you may need to arrange for local bolting services immediately after assembly to ensure stability.
On wood or composite decking, pergolas can be securely bolted down with added support, like concrete pads or reinforced joists (40x40x40 cm) under each leg to prevent shifting.
For soft surfaces like grass, artificial turf, gravel, or soil, 40x40x40 cm concrete pads, embedded at least 40 cm into the ground, are required for safe anchoring.

Note: Ensure all ground preparation is completed before the scheduled installation date. Uneven or unstable surfaces may lead to delays or additional charges.

Wall-Mounted Pergolas

When choosing a spot for a wall-mounted pergola, make sure the wall has adequate space, free of obstructions like pipes, lighting, or windows that might interfere with installation. We may ask for photos and measurements to confirm that the site is suitable. The installation team may reach out with further guidance if necessary.

FAQ's

Our professional assembly/installation teams or appointed contractor will deliver and set up your pergola at the agreed location, ensuring it is installed correctly. Once the work is complete, they will remove all packaging.

It is essential that a householder is present when the assembly or installation team arrives. The team will provide you with an estimate of how long the work will take. Please note that unforeseen complications or bad weather can extend this time. On rare occasions, our team may need to schedule a second visit to complete the assembly or installation.

Please note that additional charges may apply for complex installations or if your site is considered non-standard. This may include, but is not limited to; installations over a hot tub or pool, on roof terraces or balconies. If you feel that there is anything we should know about your chosen location for your pergola, please contact us before the assembly/installation date, providing photographs/video of the area in question.

When the assembly/installation is completed, our team will demonstrate how your pergola works and ensure you are comfortable with the quality, operation and assembly/installation of your pergola.

If you have opted not to select to have your pergola bolted down by us, It is your responsibility to ensure that this is conducted immediately following assembly. Failure to bolt-down your pergola will invalidate your warranty. Any further visits to rectify issues caused as a result of your pergola not being bolted down will be chargeable. Currently, our Service Call charge is £250 plus the cost of any replacement parts required.

Following your assembly/installation. Harbour Lifestyle cannot be held responsible for any damage or faults that are preventable or unrelated to manufacturing defects. This includes, but not limited to, issues caused by ground movement, severe weather, customising/misuse of the structure, or nearby activities that could impact the pergola. It is the customer's responsibility to ensure that their pergola is maintained properly, paying particular attention to periodically checking the structure/joints/bolts are all secure (especially before & after strong winds) and keeping the gutters and drainage clear of blockages.

It is the customer’s responsibility to ensure that the chosen location for pergola assembly/installation is suitable. Harbour Lifestyle cannot be held responsible for damage to your patio, decking, or other property caused by the installation process.

Self Assembly Guides

Assembling a pergola is a detailed process, and many customers choose to take it on themselves. With careful attention and teamwork, you can complete the setup successfully. Our step-by-step video guide provides comprehensive instructions to walk you through each stage. We recommend working with at least two people to ensure a secure and efficient assembly.

Expect the assembly to take around 3–4 hours, though timing may vary based on experience, pergola model complexity, and weather—ideally, choose a dry, calm day for construction.